Warning: angry rant below


So I lost lost the Username and Passwords to all my 3 credit bureau accounts, and also the email account, this appened like earlier this year, (or maybe last year not sure… anyways…). I didn’t bother resetting at the time since I didn’t need to get a credit card or loan or anything.

But today I decided to reset those accounts to check my credit. So I started with calling Experian to try to reset the account. So right away, I’m already mildly annoud that a fucking automated voice Bot took the call and then on top of that, they fucking played a fake “keyboard typing” sound to mimic a human typing on a keyboard after every response 🤦‍♂️, like yo I know its a bot, stop with this BS. So it asks what I need help with, “accessing account”, okay it asks for SSN and zip code, okay gave that, then this bot just sent a reset to my email, WHICH I DONT HAVE ACCESS TO!!!, okay no problem, I’ll just talk to a person, “talk to a representative”, okay this is the most infuriating part, bot says “I’M SORRY, I’M ONLY ABLE TO DO THAT IN LIMITED CIRCUMATANCES” (paraphrased, I don’t remember the exact wording)… excuse me what the fuck, this audacity of this fucking bot, I say it again, but the only 2 options are “continue” with the automatic self-help system, or “end call”… MOTHERF****R 🤬🤬🤬

Jesus Fucking Christ, who gave these stupid “Credit Bureaus” their authority?

I see a future of:

“Hello 911, please send an ambulance, I’m dying.”

Bot: “Sorry, not blood detected, unable to dispatch an ambulance”

dude was having a heart attack, of course no blood was detected

    • Possibly linux@lemmy.zip
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      12 days ago

      You laugh but it is often much easier for people to understand physical security especially for older people. They can get a small notebook and then guard it.

    • NaibofTabr@infosec.pub
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      12 days ago

      If your home threat model involves people breaking in and having physical access to your personal computer, then you have bigger problems than them getting your passwords. There’s really no reason you can’t just write them down.

      • SpaceNoodle@lemmy.world
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        12 days ago

        Precisely. Once they reach the dungeon, they’ve already passed all the really nice stuff anyway. Besides, at this point it’s easier to just hack my accounts the old-fashioned way.