Hello everyone.

A while ago I got the message on both Facebook and Instagram to either consent to viewing targeted ads or paying the subscription fee. I did neither, and it soon went away. Since yesterday though, I got it again and have no access to any part of facebook, most importantly the accounts section of the settings from where I can delete my account.

How can I delete my account without consenting or paying the fee?

Thanks in advance

  • ANIMATEK@lemmy.worldEnglish
    38·
    9 months ago

    You can send a formal letter requesting that all your data be deleted, stating that you can’t log in and do not agree with their ToS. Theoretically they have to do it. Good luck.

  • krcr@sh.itjust.worksEnglish
    27·
    9 months ago

    I am in the same situation, If you just want to delete your account, it seems accessing this url: https://www.facebook.com/help/delete_account does not trigger the consent message.

    If you want to access Facebook and Instagram without accepting the ads, there are some weird ways I found that kind of works:

    • For Instagram in a browser you can go to https://www.instagram.com/consent/?flow= this will go to a page that says “Sorry, this page isn’t available.” but you can then go to the homepage without triggering the consent message. (some actions like loading a story will though) Another way on mobile (tested on Firefox android) is to start from the browser and when the consent message shows up click on the 3 dots → “Open in an application” the app then open to a blank page and you can go back to home.

    • For Facebook this tricks doesn’t seem to work, but other ways seems to, like using https://mbasic.facebook.com/

    • promitheas@iusearchlinux.fyiOPEnglish
      3·
      9 months ago

      I would like to but I have no idea what to write in it. Also, based on previous interaction with my DPO at the time of the reddit fiasco (and if I’m not mistaken as per the GDPR) I first have to attempt to contact the entity holding my data before filling in a complaint form. Furthermore as I have stated in another comment, I have completely lost faith in my country’s DPO after having to go through them for reddit’s non-compliance with the GDPR, and honestly believe they are just incompetent and don’t fully understand the laws their entire position was created to defend.

  • 乇ㄥ乇¢ㄒ尺ㄖ@infosec.pubEnglish
    8·
    9 months ago

    I wish you posted this when it happened, I mean the first pop up, I would have told you not to do that, and just delete them because you’re not safe there…

    Facebook is like a dangerous neighborhood, or a war zone, you gotta have your screenshot app ready to capture at all times if you’re there, that been said;

    I got the message on both Facebook and Instagram to either consent to viewing targeted ads or paying the subscription fee. I did neither, and it soon went away. Since yesterday though, I got it again and have no access to any part of facebook

    The Zuck loves this kind of behavior, it’s by design, they give you a pop up to agree to some shit, but they don’t make it mandatory, or they don’t make it seem to be, and a hour, a day, a month later, they lock you off your account ( and data ), with the only option being to provide verification to get access to your stuff, and they’ll make the verification process as painful as possible, and most importantly as humiliating as possible, what? Asking people to hold their real ID next to their face is dystopian to say the least… still even after you do that, they’ll just say : verification failed and no matter what you do, you can’t get access, so your pics and stuff are still there but you don’t own them anymore

    so to get this into perspective, you pay us a fee, or you pay with your data ( which then we sell as a service ), if you say no ( like you did ), we take what you have given us so far ( and what we were able to get from you by spying on you ), and we go separate ways

    File a GDPR complaint, but first I would suggest to try to contact Meta’s support by mail

    support@fb.com or platformcs@support.facebook.com

    Edit : many have tried to reach Meta support, it doesn’t seem to be possible…

  • Scolding0513@sh.itjust.worksEnglish
    4·
    9 months ago

    afaik consenting to seeing targetted ads does not affect data collection at all, only affects what you see. Trust me, Facebook is going to collect data on you regardless lol. I’d recommend just accepting to see ads so that you can go and delete your account.

    But if you’re doing it so that Facebook will delete your account, then dont expect the data to actually be deleted. Facebook doesnt care about the law, and you have no way to verify that it’s deleted.

    What goes onto the internet generally stays their for forever. Security through obscurity is your best option in that case.

      • Scolding0513@sh.itjust.worksEnglish
        3·
        9 months ago

        They are already doing that bro.

        Look, if your data is with facebook to begin with, it’s over. Everyone knows it. They are doing whatever they want. You agreed to it just by using their services. They are just giving you an option on what you wanna see.

          • Scolding0513@sh.itjust.worksEnglish
            1·
            9 months ago

            yeah learning about data brokering and collection is pretty depressing…

            The best course of action is to not give data in the first place and trust no one, always protect yourself first and foremost. As much as you can anyway.

      • Para_lyzed@lemmy.worldEnglish
        2·
        9 months ago

        Facebook has been selling your data to ad companies since the day you created your account. This only changes what you visually see on the website. It makes absolutely zero difference from a data collection standpoint. Just consent so you can delete your accounts with less hassle. Filing GDPR complaints through email is a pain, takes a long time, and has no guarantee that they’ll actually accept it. Plus, some sites (likely including Facebook) will ask for a government ID to verify you live in an area where the GDPR applies. It isn’t worth the trouble when there are easier methods. Once you’re able to log in, you should be able to access a GDPR portal somewhere in case you still want to file a report before deleting your account, but it’s up to you if you want to go through the trouble. At the very least that saves you from having to write a letter and either email or mail it to them. With Facebook’s consistent history of violating GDPR, I honestly don’t even feel like it’s worth it to try. Chances are that your data will still be sold regardless. Just look at all the lawsuits against Facebook for GDPR violations in the past years.

    • promitheas@iusearchlinux.fyiOPEnglish
      1·
      9 months ago

      I have little faith in my country’s data protection officer who is responsible for handling stuff like this. I had to deal with them while making a complaint about reddit not complying with the GDPR by not allowing me to remove upvotes/downvotes in a reasonable manner, and also after manually deleting all my posts and comments there were still 2 comments that show up on my reddit profile only if it is viewed “signed out” (i.e. from an incognito browser), but not while I am signed in to the account. There is no way to delete them from within my account. The reply I got from them after several months was that since there was no identifiable data in those 2 comments and since after deleting the account it would show up as u/deleted that my case was closed.

      The incompetence of my government officials (more so than any other country) would be a laughing matter if I wasn’t so angry about the whole situation.

      tl;dr: My country’s data protection officer and office is a joke and I have lost faith in them to be able to handle anything. I am considering going directly to the Irish DPO if that is who meta ultimately answers to.

      • frunch@lemmy.worldEnglish
        2·
        9 months ago

        They don’t mince words, that’s for sure! They apparently don’t have any solutions for you. I think they just wanted to make that clear, probably so you didn’t get the wrong idea about them.