i get it’s a legitimate safety thing to some degree and to certain people but have you considered that i cannot leave my place right now which is why i paid 40 dollars you ess dee for taco bell. which was a legitimate safety thing for myself as well, frankly.
and i totally get it: apartments fucking suck ass. i did this job for years. every single apartment design is absolute dogshit minus maybe 2 or 3 i’ve seen in my life between 3 cities. buildings will not be laid out, address wise, sequentially at all so finding anywhere is a fucking nightmare, the roads will be dogshit as well, potholes and speedbumps and i’m just trying to do my job and certain dumb complexes will randomly have some address noumbers on like, the back side of the building facing away from the fucking road for some reason??? why??? insane. just a total fucking hell. yes. i understand. but when i did the job i gritted my teeth and figured it out myself. calling the person is an absolute last resort. it’s a nightmare but frankly also when i gave up and called the person, waiting around and/or trying to get directions from them was just as annoying. bullshit job. we need high speed tubes connecting everywhere in the city.
I gave up on the food delivery because of the ludicrous fees and whatnot but also because of how inconsistent it is since you literally have no idea who’s delivering your food. Sometimes they take forever and your food is ice cold. Also, I wasn’t particularly fond of people sending their little 8-year-old kid up to my door with my food. I’ll just eat what I have in the house, go out and get food myself or just not eat but I refuse to play that game again.
Are humans performing labor allowed to ask a question? Yes. Especially when they are performing dangerous work, which it legitimately is where I am. I have no desire to fuck with low earning people in dangerous jobs, so I wait outside for them when I see they’re pretty close on the GPS.
When I had covid I put “have covid, knock and leave at apartment door” as the delivery note. It worked pretty flawlessly. My normal delivery message is “will meet you out front, do not call unless necessary”, which works about 90% of the time.
The delivery people who actually piss me off are the ones who call/text “I’ve arrived” when I’m waiting outside and I can see they’re still 3 blocks away on the GPS. Don’t lie to me, even though i understand you’re trying to reduce your wait time, and some people make them wait for 15+ mins.
The other ones who piss me off are the ones who take a 30min detour with my food because they’re juggling apps and two different services have told them to go in opposite directions. Special shout out to the dude who literally rode past me while I was waiting for him outside, so that he could pick up an order for a different app instead of giving me my order. Thanks for chilling half my hot food too with what I assume was a cold drinks order, asshole.
so I wait outside for them when I see they’re pretty close on the GPS
You are the kind of person who made my life easier when I was a driver, so on behalf of the good drivers out there, thank you for that. I dont understand how the drivers today are getting away with half what they do, unless told otherwise, I always go right to the front door.
30min detour with my food because they’re juggling apps
This is against the TOS for the drivers, while on one app, you cannot run another. zero enforcement tho, the apps make more money that way, the customer is the least of their worries.
Personally, I’m crippled, so even getting to the front door is a process. If a driver calls me and says I need to come down, I tell them no shot, I paid you to bring it to my door, so either bring it to my door or refund it.
If drivers are not getting paid enough to bring deliveries to people’s doors? That’s a conversation for the drivers to have with the company. The company says they’ll bring it to me, and I expect the service I pay for.
Putting that explicitly in the delivery instructions might help them have a better idea what they’re getting into and what to expect
I am paying a to-my-door delivery service to deliver things, to my door. I shouldn’t have to specify that I expect people to do the entire job and not just the easy part of it. If they don’t want to do the entire job, that too is a conversation for them to have with the company, not me.
I get the impression they can look at and choose whether or not to take a delivery before accepting it. If you have in there that you absolutely need it delivered to your door, you’re a lot more likely to get someone who knows and is ok with that. That should lead to more no questions asked deliveries for you at basically no cost. Rage against what should and should not be all you want, but it’s not going to change your experience if you don’t do anything different.
depending on the changes since i stopped delivering for the apps, no we cant see the special instructions before we decide to take the trip. One app would only tell you where you are picking up, and how much you would make (including tip) for that trip. Thats all, and based off that we choose to pick up the trip or not. Now most apps will punish you if you refuse too many trips, and they doll out the gravy trips to those who have a high % acceptance rate, so refuse too many and you will only get shit trips. I believe the other app would tell me what area its going, but again, zero special instructions. Most of the apps I have used as well, dump the instructions at the bottom of the order, so we scroll through a page or 3, and its at the bottom. I myself got into the habit of checking every time.
Nice, good to know. Thanks for the insight
You’re correct. But you should focus on the outcome you want rather than the philosophy.
Putting text in the delivery instructions saying, I have a medical issue I cannot leave my apartment, please deliver to my door. If you cannot please cancel the order. Would get people to go out of their way to deliver to you.
I refuse to answer phone calls from delivery drivers. They either deliver it, or they don’t. For the drivers that just use the phone call to alert you that it’s been delivered great. I don’t need to answer that call. For the drivers who want to negotiate at my front door for whatever reason, I don’t need to talk to them either.
I delivered food many many man…you get the idea, years ago, long before the delivery apps, and even before the interwebs. The short answer is: No, we/they are not supposed to do that.
I cannot be sure, as I quit because of asshats who cheat the system and screw over the customer. I understand why they do it, we stopped making money once the apps came into existence. Back in the day, I made $300+ after expenses on Valentine’s Day, and now it be a good night if I made $100 before expenses. However the jerks will run multiple phones, accounts, and apps, at once. So they will pick up your order, head to McD’s to wait for the order to be ready. Stop to deliver it, and if there is another pickup on the way to your house, guess what, they are stopping. They call you because it can/will/might save them a minute or two, added up over the night, that could amount to a couple extra deliveries.
Again, I’m only assuming by what I’ve seen on the other side of the app and the asshat drivers who have taken over, and I do NOT condone that practice at all.
I can’t say I’m a frequent user of delivery services. I see Uber Eats at least has an option to say beforehand if you agree meeting at the door, driveway or whatever and sometimes I, I choose to make things easier for the driver…
But having to haggle on the phone sounds ridiculous. There’s a thousand reasons you may not be able to walk out of your apartment ffs.
They’re allowed to ask and you’re allowed to say no.
That said, if there is a door that you need to unlock for them, you better open it for them or let them drop it off at the door.
Isn’t it how it works ?
The guy rings my appartment or gives a phone-call, and I have to come down to open the door anyway. Sometimes they’re smart enough to call in advance so we know they are coming, and sometimes I discover that I have a package a day when I’m not available so it ends-up being at the pick-up point
why wouldn’t the package delivery just leave the package at your door? do you need to sign for your packages?
Because i live in an apartment building. Rich folks with a house don’t want their package stolen or rained on
Often I need to sign, when not I live in a (semi) large building in the city centre, if noboly open the door to the delivery person they won’t let it in the street. Sometimes, they let it in the hallway, but I am never comfortable with it. Rather walking 5 minutes to the post office/pick up point
If there’s a delivery, they usually call so you have time to get dressed and get down (because it’s always easily in the morning). That’s normal for package delivery, at least. I’ve never ordered food though.
Door dash (or equivalent)? They don’t have to care like drivers employed by “a guy you could theoretically call and have bitch the employee out.” Stick to ordering from a delivery spot that delivers themselves, if they still exist and haven’t been killed by door dash in your area yet, that is. Well, at least there’d still be the chains then, too. Bonus though: it isn’t $40 for a McDouble and a McChicken like it is with uber eats. Helps with (not solves, but) the apartment issue too since the store likely has a smaller delivery area and the driver has been in your complex 6x tonight so he knows where 1401 #D is by heart.
I assume the people acting like this are doing it because I didn’t give them a tip before they did their job.
Either way, it’s just wasting their time; if they ring the front gate of the building and then just wait there for me to walk down, that’s worse than if they save themselves time by meeting me halfway.
They are free to try. What shall they do if you say “No”?
Not deliver it, claim they did, and let you fight it out with the delivery company for a refund. The whole 3rd party food delivery business is a scam.
I deliver for Domino’s. I’m not a fan of climbing three flights of stairs with the equivalent of a grocery cart of food in my arms for a two dollar tip. But you know what, we all suck it up and do our job. Only time I called to have them meet me downstairs was the time I fucked up my leg.
Oh, and 100% agree that apartments are laid out like shit. Thankfully, most of the apartments here in my city will give us a map of the complex.
Meanwhile, I’m baffled this was/is a thing in some places. We always had to go get our food once the delivery was outside of the building
Was a friend’s house recently when they ordered a case of beer.
It showed up 3 hours later. Delivery guy said “Sorry it took so long, I had to go home to charge my phone”
are delivery drivers just allowed to call and say ‘please come and meet me’ now?
Not in my world lol.
I order it for delivery, you’re arse comes to my door. I don’t care if it’s a house, I don’t care if I live 400 floors up in a space elevator. If the apartment number is on the order, buckle the fuck up, sunshine.
Delivery guys ring my buzzer, I don’t talk to em I just hit the button to open the front door and they can figure their lives out from there. If they call me from their cell phone, sorry kemosabe but I don’t know your number and don’t answer phone calls from random numbers I don’t know.
Food at my door, period. Don’t even have to look at me, you can drop it and run for the hills to make up time for all I care. But it’s at my door or your boss gets a phone call lol.
People this angry about delivery issues tend to also be the people who fail to actually include their apartment number in the order and then their pizza goes back to dominos because their dumbass didn’t answer the phone.
Sorry I had to call because you, the customer, fucked up.
If they call me from their cell phone, sorry kemosabe but I don’t know your number and don’t answer phone calls from random numbers I don’t know.
“Hey I ordered 2h ago where the fuck is my food?”
“You forgot to put your apt #, or fatfingered your address, or we otherwise had a problem with the delivery, and as is customary since the dawn of the cellular phone the driver attempted to contact you 1h 30m ago, but since you didn’t answer we were left to assume you no longer wanted your order or would call back eventually. Would you like us to send our driver, who now hates you for wasting his time and knows you won’t tip him for both of the deliveries you made him take?”
